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Terms & Conditions

Please read this agreement entirely and carefully before accessing this web site. By accessing the site, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site.


We try to make every effort to ensure that the information available on our web site is accessible to all. . It would be helpful if you can be as specific as possible when describing the information you seek. If you prefer to call, visit our contact page for the up to date telephone numbers.


Whilst the owners of this web site do not collect any customer or user information we do use ‘Cookies’ in order to collect statistical information on visitors to our website. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Using this technology does not mean that we automatically know any information about you. A cookie can’t read data off your hard disk or read cookie files created by other sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please consult the help files of your browser to find out more about this option.


Every effort is made to provide information that is accurate. However, information contained in this web site are subject to change at any time by the site owner or the Publisher. Copyright in this web site rests with the site owner unless otherwise indicated.

No Warranties

This web site is provided on an “as is,” “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No oral advice or written information provided shall create a warranty; nor shall members or visitors to the site rely on any such information or advice.

Disclaimer of Liability

The user assumes all responsibility and risk for the use of this web site and the Internet generally. Under no circumstances, including negligence, shall anyone involved in creating or maintaining this web site be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, or LOST PROFITS that result from the use or inability to use the web site and/or any other web sites which are linked to this site. Nor shall they be liable for any such damages including, but not limited to, reliance by a member or visitor on any information obtained via the web site; or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access. Countries which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law.

Online Conduct

Visitors agree to use the web site only for lawful purposes and are prohibited from posting on the web site any unlawful, harmful, threatening, abusive, harassing, defamatory or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, county, national or international law.

Third Party Content. (if applicable)

We are DISTRIBUTORS (NOT PUBLISHERS) of the content supplied by visitors and other third parties. Accordingly, we have no more editorial control over this content than does a public library. Any opinions, advice, statements, services, offers or other information or content made available by members, visitors and other third parties are those of the respective author(s) and we are not responsible for any material posted by third parties. We cannot and do not endorse it in any way, nor do they vouch for its accuracy or usefulness. Furthermore, we expressly disclaims any liability associated with material posted by third parties.

Disclaimer of Endorsement

Reference to any products, services, hypertext link to the third parties or other information by trade name, trademark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by us. Nor is an endorsement of us implied by such links. They are for convenience only, as an index in a public library.
Information Subject to Change

Any information on this web site may include technical inaccuracies or typographical errors. Furthermore, the information may change from time to time without any notice.


1.1 – These terms and conditions (which we will refer to as the “General Terms”) are the rules, terms and conditions for competitions broadcast on NJoy Radio or through our other media channels, including, but not limited to, associated websites, mobile phone applications, Radio Player and promotions at outside events.

1.2 – Some competitions and promotions have additional or specific terms and conditions which will be made available when appropriate. We will refer to these as the ‘Specific Terms’. These may include opening/closing dates, additional costs or eligibility requirements.

1.3 – If there is any conflict between General Terms and Specific Terms, the Specific Terms will take precedence.

1.4 – By entering a NJoy Radio competition, you are legally bound by the General Terms and Specific Terms.

1.5 – NJoy Cornwall Limited T/A Njoy Radio reserves the right to change the General Terms or Specific Terms at any time, without notice.

1.6 – These General Terms (and any Specific Terms) shall be construed in accordance with and governed by the laws of England.

2. The Promoter

2.1 – Unless otherwise specified, the promoter of competitions is NJoy Cornwall Limited T/A Njoy Radio (“the promoter”, “us”).

2.2 – If you’re unhappy with the promoter’s response to your concern, you can contact OFCOM (the communications regulator), the Advertising Standards Authority)

3. Eligibility

3.1 – Unless specified in the Specific Terms of a competition, all entrants must be 18 years old or over.

3.2 – All entrants must reside in the United Kingdom and unless otherwise stated within our digital DAB broadcast area. Cornwall & Plymouth.

3.3 – For some competitions, we will set out additional eligibility requirements in the Specific Terms. These may include the requirement for a driving licence, visa, passport, a good level of health and so on.

3.4 – The promoter reserves the right to make appropriate checks to confirm eligibility. Evidence of eligibility may be required before a prize is released.

3.5 – Employees of NJoy Radio or their immediate family may not enter any competition, nor the employees or immediate family of any third party sponsor or prize provider.

4. Entry

4.1 – In all competitions, we reserve the right to reject any entries which are deemed to be incomprehensible, incomplete, damaged, unlawful, defamatory, racist or anything we deem to be harmful to the reputation of NJoy Radio.

4.2 – Opening and closing dates will be made clear with entry details. Entries are received on arrival, not from the time they are sent.

4.3 – No single entrant can win more than one prize within a 30 day period. If a winner is selected that breaks this rule, another selection will be made.

4.4 – Multiple entries are not allowed. Unless in Specific Terms, no single entrant can enter a competition more than once or as part of a syndicate, group or company.

4.5 – An entrant must not use multiple names, telephone numbers or email addresses for multiple entries. Only one entry per legal name is allowed. Entrants must use their legal names when they enter.

4.6 – Automated entry using software, or any other mechanical or electronic means is prohibited.

4.7 – When an entrant is retrospectively deemed to have broken the General Terms or Specific Terms, we may still disqualify their entry and take measures to reclaim a prize.
4.8  No more than one entry per person per day is allowed on any competition or promotion on NJoy Radio. This rule applies whether or not a prize is offered.

5. Premium Rate Text messages

5.1 – Some of our competitions use premium rate SMS (text) lines for entry. Unless in competition Specific Terms, our premium rate numbers are charged at £1 (one-pound) per text, plus your phone operator’s standard SMS rate. The standard rate may be charged by your network in addition to inclusive text packages.

5.2 – Opening and closing dates will be made clear with entry details. Any texts received before a competition has begun or after it has closed may still be charged, but your entry will not count. SMS entries are received on arrival, not from the time they are sent.

5.3 – SMS entries must be sent to the correct number in the correct format as set out by the promoter. Any entries that fail to do so will be void.

5.4 – Network or mobile phone handset faults are not the responsibility of the promoter.

5.5 – With premium rate competitions, a free entry will be offered. This may be in the form of a social media (Facebook, Twitter etc.) entry, a form on our website, or postal.

5.6 – An entrant should always gain permission of the bill payer before sending a message.

6. Standard Rate Text Messages

6.1 – Some of our competitions use standard rate SMS (text) lines for entry. Unless in competition Specific Terms, these competitions are charged at your network operator’s standard SMS rate. The standard rate may be charged by your network in addition to inclusive text packages.

6.2 – Opening and closing dates will be made clear with entry details. Any texts received before a competition has begun or after it has closed may still be charged, but your entry will not count. SMS entries are received on arrival, not from the time they are sent.

6.3 – SMS entries must be sent to the correct number in the correct format as set out by the promoter. Any entries that fail to do so will be void.

6.4 – Network or mobile phone handset faults are not the responsibility of the promoter.

6.5 – An entrant should always gain permission of the bill payer before sending a message.

7. Prizes

7.1 – In all competitions, we reserve the right to replace the stated prize(s) with a replacement of a similar value.

7.2 – We offer no cash alternative for any non-cash prizes.

7.3 – All winners will be notified within twenty-eight (28) days of the competition closing date, on-air, by telephone or in writing.

7.4 – Prizes that can be posted will only be dispatched to an address in the United Kingdom. We reserve the right to require a winner to collect a prize from the NJoy Radio station or from a third party prize provider’s premises within, or a reasonable distance from, our DAB broadcast area.

7.5 – When a prize is time-sensitive (such as an event ticket or travel pass), it is the responsibility of the winner to collect the prize in good time. The promoter takes no responsibility for a missed event because of factors, not limited to, the postal system, courier services and so on.

7.6 – Some prizes that are time-sensitive must be taken on the date elected by the promoter. If this date isn’t convenient, no alternative will be offered.

7.7 – All prizes are non-transferrable.

7.8 – We reserve the right to request proof of identity of a winner. This must be in the form of valid photographic identification.

7.9 – Any tax or duty payable on a prize is the responsibility of the winner. We recommend seeking independent financial advice.

7.10 – No additional costs or expenses are offered with a prize. For example, transfers, transport and accommodation are not generally included.

7.11 – We provide no warranty or guarantee for any prize. To the full extent of the law, we have no liability to you in relation to any prize.

7.12 – Some prizes may have specific terms attached. These are set out in Specific Terms of that competition.

7.13 – Third party prize providers may set out their own terms and conditions.7.14 – Some competitions may require the winner to collect their own prize

8. Unclaimed Prizes

8.1 – All prizes must be claimed within fourteen (14) days of the winner’s notification. Time sensitive prizes may have different conditions, set out in the Specific Terms.

8.2 – We reserve the right to re-allocate a prize after this time period, or not to award the prize at all.

9. Publicity

9.1 By entering a competition on NJoy Radio, you agree to your contact details being used for marketing purposes, either by NJoy Radio or by its partner(s) in the promotion. Your details will not be passed to any other third party.

9.2 – All entrants have the right to have their personal information removed from our database. The right to enter competitions is forfeited in this case.

9.3 –  Should an entrant need to provide a third party’s information to a promoter as part of a competition, they must gain the third party’s permission.

9.4 – The promoter has the right to publicise, broadcast and communicate to the public the names, home towns, characters, likeness and voice of entrants for the running of our competitions and matters incidental to the competition.

9.5 – Entrants consent for their entries to be broadcast or published on any of our other media platforms.

9.6 – Entrants and prize winners may be required to participate in promotional recording sessions. This content may be used in any manner we see fit. If an entrant wishes to retain anonymity, they may not be included in certain competitions. They must make this clear to the promoter.

9.7 – Winners agree that we may use materials featuring them for promotional purposes.

9.8 – No fees are payable to any entrant for participation in a competition.

10. Copyright

10.1 – By entering a competition, entrants assign to the promoter all rights (including present and future copyright) in their entry and publicity materials.

10.2 – Entrants agree not to assert any moral rights in respect of their entry or publicity materials against the promoter or a third party partner.

10.3 – Entrants undertake to the promoter that their entry is not in breach of any third party intellectual property rights and will not contain anything which is defamatory, indecent, harassing or threatening and that they will not indemnify us for any loss, damage or liability arising should this turn out not to be true.

10.4 – Entrants agree that they have the right and authority to grant the rights in these terms and conditions.

10.5 – All rights in our competitions (including the format) are copyright of NJoy Radio, a third party completion operator or a third party prize provider.

11. Minors

11.1 – As set out in 3.1, “unless specified in the Specific Terms of a competition, all entrants must be 18 years old or over”.

11.2 – Some competitions may allow minors to enter and may set an upper age limit or require the entrant is in education.

11.3 – In this case, if the winner is under the age of 18, we may require these terms and conditions to be agreed by a parent or guardian before the prize is awarded.

11.4 – Prizes may be awarded to a parent, guardian or educational establishment on the young person’s behalf.

11.5 – Some competitions may require the written consent of a parent or guardian before entry or before a prize is issued.

11.6 – The promoter may require a parent or guardian to sign a release for a minor’s entry to be used in promotional material.

12. Termination Of Competitions

12.1  – If a competition is not capable of running as planned for any reason, including but not limited to, technical failures, tampering, unauthorised intervention, computer malware, network failure, broadcast failure, fraud or any cause beyond our control which affects fairness, security, integrity or conduct of NJoy Radio or a competition, we reserve the right to terminate, modify or suspend a competition.

12.2  – The promoter may vary the terms of, or terminate a competition at any time without liability to any contestant or other person for any reason.

12.3 – The promoter will not award the prize if the competition is terminated.

13. Decisions

13.1 – All our decisions relating to the competition or prizes are final. No correspondence or discussions with entrants or any other person will be entered into.

13.2 – Tiebreakers, disputes, conflicts, questions or concerns will be managed by us, and if required by law, an independent adjudicator.

13.3 – Competitions with a draw element will have a winner randomly selected. This decision is final.

14. Failure To Enforce These Terms & Conditions

14.1 – A failure by us or a third party to enforce any of these terms and conditions will not give rise to any claim or right of action by any entrant or prize winner, nor shall it be deemed to be a waiver of any of our rights.

15. Liability

15.1 – Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties, representations expressed or implied by law are hereby excluded.

15.2 – To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or prize winner in connection with or arising out of any competition howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence. For the avoidance of doubt, this rule applies in respect of any prize provided by a third party provider.

15.3 – In the event that any provision of these General (or any Specific) Terms are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions which shall continue in full force and effect.

16. Free Lunch Friday

16.1 To participate in Free Lunch Friday with Warrens Bakery your business must be based within our DAB transmission area.

16.2 A maximum of 15 pasties available per workplace.

16.3 General terms apply.

16.4 NJoy Radio and Warrens Bakery may use any promotional material obtained during the promotion including photos or audio or other.

16.5 NJoy radio cannot promise to attend every application. We will contact your business with at least 24 hours notice. Pasty options may vary however we will endevour to fulfill any special requirements. But cannot promise specific orders.